WELCOME!
How We Work
1. Free Discovery → Fit Check
What Happens
You submit a request. We review goals, size, and urgency, then hop on a 20–30 min call.
What You Get
Initial readout on fit, likely approach, and ballpark pricing.
Your Part
Share the problem in plain terms and any deadlines (funding, board dates, launches).
2. Scope & Proposal → Contract & Start Date
What Happens
We translate discovery into a concrete plan.
What You Get
Written proposal with scope, timeline, team roles, milestones, and fixed/flex pricing; MSA + SOW for e-signature.
Your Part
Confirm decision-makers, sign the agreement, and pay the kickoff invoice.
3. Needs Analysis & Project Kickoff
What Happens
A focused kickoff to align on outcomes and constraints.
What You Get
Problem statement, success criteria, risks/assumptions, RACI, comms cadence.
Your Part
Introduce stakeholders; grant access to tools/docs we’ll need.
4. Information Gathering
What Happens
We collect the right signals without slowing your team. Techniques: brief interviews, workflow shadowing, doc reviews, light data pulls, pulse surveys.
What You Get
Current-state map (people, process, tools), pain-point analysis, quick-win list.
Your Part
Timely access to people and documents.
5. Options & Recommendations
What Happens
We frame 2–3 viable paths with trade-offs.
What You Get
Recommendation deck with effort/cost vs. impact, timeline, and change considerations.
Your Part
Choose the path; flag constraints we must design around.
6. Build & Implement
What Happens
We design and deploy the solution in agile, testable chunks. Examples: HR policies/handbook, recruiting toolkit, onboarding program, engagement survey & action plan, training modules, SOPs, dashboards.
What You Get
Draft → review → final; enablement materials (1-pagers, checklists, scripts).
Your Part
Review quickly, pilot with a small team, give blunt feedback.
7. Enablement & Handoff
What Happens
We make it stick.
What You Get
Live walkthroughs, admin guides, version control scheme, 30/60/90-day adoption plan.
Your Part
Assign owners; schedule the first internal check-ins.
8. Measure & Adjust (30–60 days post-launch)
What Happens
We verify outcomes and tune.
What You Get
Metrics vs. baseline (e.g., time-to-hire, onboarding time, policy compliance), tweak list, and a “keep/kill/iterate” summary.
Your Part
Share results and any unintended consequences we should address.
9. Post-Project Review & Next Steps
What Happens
Close the loop and plan continuity.
What You Get
Final report, artifact library, lessons learned, and recommendations for phase 2 (if needed).
Options
Light retainer for ongoing support, quarterly audits, or manager coaching.
We provide HR consulting, education, and implementation support. We do not provide legal, tax, or payroll processing services.
Deliverables You Can Expect
Proposal (scope, timeline, pricing)
Recommendation Deck & Implementation Plan
Current-state map and findings brief
Current-state map and findings brief
Recommendation Deck & Implementation Plan
Current-state map and findings brief
Recommendation Deck & Implementation Plan
Recommendation Deck & Implementation Plan
Final artifacts (policies, toolkits, SOPs, training)
Final artifacts (policies, toolkits, SOPs, training)
Enablement pack (guides, checklists, comms templates)
Final artifacts (policies, toolkits, SOPs, training)
Enablement pack (guides, checklists, comms templates)
Enablement pack (guides, checklists, comms templates)
Enablement pack (guides, checklists, comms templates)
Post-project report & KPI snapshot
Enablement pack (guides, checklists, comms templates)
Enablement pack (guides, checklists, comms templates)
PEOPLE | PROCESS | PERFORMANCE
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